If you haven’t heard of Skype by now, I imagine the you’ve been living in a cave for the past year or so. Skype isn’t the only independent VoIP provider (there is also MagicJack and Vonage off the top of my head), but Skype is the only one that I am aware of that currently offers a connection offering that is a wireless hand held. In fact, Skype has two of these handsets offered on its products page and you can find more via Google. But the question is; Is it worth using this service, especially in lieu of a cell phone?
I have a Netgear SPH200W phone and live in a suburb type area. While Skype has only released numbers for my area a very short time ago, I can say that not having an incoming number does not make a significant impact to the service expectation when out of your house. I recently lost my primary employment and since I was about 20, my cell phone has always been provided to me by my place of employment. As I did not have any speakable income to rely upon for a monthly cellular bill, Skype seemed a good way to be able to have an open line of communication available. This being said, this post is based upon three solid months of a WiFi Skype phone being my primary “cell” phone.
The raw facts are this:
- Once you leave your house or a connected hot-spot, you cannot receive calls. You do have voicemail, but those alerts won’t come to you either until you connect to a hot-spot.
- You are dependent on open hot-spots.
- You have no control over the quality of a hot-spot.
- The service carries a fraction of the cost of a cellular service.
So you may be thinking that the facts make this sound like a pain in the ass to use. Contrary to this, I actually found that using a WiFi phone has it’s advantages. Cost is the biggest advantage. An unexpected advantage, though, is that I found that I was in control of communication. If I didn’t want to be reached, you couldn’t reach me. I still had a pay-as-you-go solution for kid emergencies, but most of my friends and family knew that I had the Skype and that was it. They could leave me a message and when I got it, I could return the call if I felt I needed to. We have gotten so used to having a cell on us that many people forget that it is not REQUIRED to answer every ring. Furthermore, it was a little surprising who was put off that I wasn’t going to be immediately available for contact at all times. My closest friends and family were all good with it, but some people seemed to be upset that I wouldn’t be able to take their call immediately if THEY wanted to contact me. These were people that I am not their emergency contact or close support group. I really wondered why they would need me all that badly. The answer was that they wouldn’t. So it was nice to have a buffer from those that I don’t have to have immediate contact with. After all, this was how things used to work when answering machines were the big convenience.
Next you would think that it would be hard to get a hot-spot. Not so. I can tell you that Burger King and some medical offices have completely open hot-spots, but auto shops normally don’t. You would think that a shop where you have to wait for an hour to get your car fixed would have one, but no. Schlotzkey’s, on the other hand, rules! Great sandwiches AND open WiFi! Residential areas are also a good thing here. Another unexpected benefit came from the WiFi issue. I couldn’t drive and talk. BOOM! Instant safer driver. If it wasn’t important enough for me to sit at the nearest hot-spot, I couldn’t make the call. It’s not that it wasn’t easy enough to find a hot-spot, but I suddenly found that I annoyed my wife a lot more with stupid questions. If I had a decision to make at the grocery store, I had to make it. It would be nice for grocery stores to have WiFi, though. They are just to big to pickup the signal from the CiCi’s pizza next door. That is really the only time I missed having a cell. To bug my wife about what type of frozen pizza she wanted (as if I didn’t already know).
Some of the time the hot-spot wasn’t of high quality. But if I had a good signal, the other party normally told me that I sounded fine. I take that as quality is not a big issue here. So really, most of the seemingly negative fact had beneficial balances, if you don’t feel that you MUST be connected at all times. The only other thing I really kind of missed about being tied to the Skype phone is that all it does is be a Skype phone. No games, no browser, no ringtones. What I really want to do now is get a WiFi ready BlackBerry or maybe a Nokia N97 and use a Skype application on a more robust platform. While I still don’t have really gainful employment, $700 for that equipment (especially just for review purposes) is not really an option for me. But I am looking at using Skype to host a dedicated number for my little computer consulting side business. The fact that I can just leave the Skype phone in the cradle when at home and then check it when convenient when out, makes this a GREAT business solution with a low cost of ownership in my eyes.
If anyone wants to donate the equipment to test Skype on other platforms, let me know.
-Mike (a.k.a. itninja)